At Hoola Technology, we can provide more than just managed IT services. Our services and expertise expand to other areas of your business, such as phone services. Over the years, we have served and expanded our VoIP or Voice Over IP solutions. This type of phone service is unlike traditional PBX or Private Branch Exchange systems. Our VoIP systems deliver a seamless transition to crystal-clear, HD advanced phone services.
Many potential clients commonly ask “What are VoIP systems?”. VoIP is the technology that converts voices into a digital signal allowing users to make calls directly from a computer, a VoIP phone, or other data-driven devices. VoIP systems allow communication to be made easier by placing phone calls over the internet. Calls can be made to anyone in the world provided there is an internet connection for all parties involved. It also allows for conference calls and VoIP meetings as well. With the recent pandemic affecting team and workspace environments, this type of service has become highly popular amongst those with hybrid team needs.
Our VoIP system is cloud-based, meaning installation is swift and the ability to integrate into multiple locations is simple and efficient. There are over 150 enterprise-class features, indicating that businesses will save time and money, scale freely, connect employees anywhere, and have an entire team to support your needs.
VoIP offers all the features a business needs and more:
- Unlimited Calls
Unlimited calling within the US and Canada.
- Text Messaging
Rich messaging and collaboration across SMS/MMS and Cytracom Desktop.
- Visual Voicemail
Read, listen to and manage voicemail messages from a single screen.
- One Number on all Devices
One number for a business phone, Desktop and Mobile.
- No Contracts
No long-term contracts or commitments.
- Call Queuing
Place callers within a queue or line to wait for the next available agent or employee.
- Call recording
Record incoming and outgoing calls to help with compliance and training.
- Auto Attendant
Never miss a call with a virtual receptionist.
- Local Support
Live answer support dedicated to simplifying voice for customers.
Through VoIP your business can meet the changing demands of your workforce as well as your prospective and current clientele. Multitasking will be a worry of the past! Instead, businesses will be able to leverage powerful communication hubs for real-time interactions with teams and customers.
If you are not already leveraging VoIP services as a part of your current IT plan, contact Brad at Hoola Tech today to discuss how this powerful service could benefit you and your business.
